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Customer Feedback

Customer feedback provides us with detailed information about how our business is perceived. It's a chance for our customers to voice objections, suggest changes or endorse our existing processes, and for us to listen to what you say and act upon it.

We request that comments both negative and positive are sent to feedback@couplingservices.co.uk

Hi Tony

Our turbine is back up and running again this afternoon.

Thanks very much again for your effort and for providing a first class service.

Regards

Willie

RWE NPOWER

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Antony

Many thanks for your efforts and coming all the way to crewe to help sort out our customers coupling problem.

We will look forward to purchasing from your company again. Excellent service

Steve

Bearings and Drives, Cheshire

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Antony

To whom it may concern

I recently had cause to use your company Coupling Services for an urgent repair of a coupling assembly. I found them to be helpful and responsive and would not hesitate to use their services again.

Regards

Andrew Hogg

Client Services Manager

Dresser Rand

UK Repair Centres (Aberdeen and Peterborough)

Gallery of pictures

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Dear Tony,

This message it to offer formal feedback regarding the supply of a Coupling Services specified and supplied flexible coupling for power transmission equipment.

“Coupling Services Ltd. gave friendly and prompt technical support for an unusual coupling application that involved connecting a large, imperial shaft with a considerably smaller metric shaft. A bespoke design was developed which was then supplied by Coupling Services in a timely manner. The coupling proved easy to install and align and the plant (slow speed, high torque hydro plant), has entered service operation. Dulas wish to thank Coupling Services for support in specifying and supplying a bespoke solution”.

With best wishes,

Jonathan Cox

Hydro Projects

 

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To Coupling Service Ltd

We have the shear pins, an excellent job well done, the cheque was in last night's post. These sort of things don't crop up that often,      however I would like to open an account for next time .

 

Regards Geoff  Morris

Farrel Ltd

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Good afternoon Antony

Just a quick note to say how pleased we are with Coupling Services' help today. The order was handled expertly with all options clearly stated to us and cheaper alternatives also offered for us to consider.

The response to our break down situation has been handled very efficiently and to our instructions.

Thank you for your continued effort and support.

Best regards,

John Hopcroft
Office Manager

Hayley North East


 

 


 

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